![]() Wicker Fibers: Wicker fibers featured in our Wicker Collections are warranted by the fiber manufacturers for 3 years from the date of purchase. In the case of breakage or gross discoloration (our judgment), replacement straps will be provided but labor is not included. Vinyl Straps: Vinyl straps are warranted against breakage and gross discoloration for a period of 3 years from the date of purchase. Wood Furniture, Cushions, Slings, and Folding Aluminum Furniture: Wood furniture, cushions, slings, and folding aluminum furniture are warranted to be free of manufacturing defects for 1 year from the date of purchase. Umbrella covers/fabric are warranted to be free from manufacturing defects for 1 year from the date of purchase. Cast iron and steel bases and cast iron weights on pedestal bases, if not properly maintained, will rust if the finish is scratched through to the metal. Umbrellas and Umbrella Bases: Umbrella frames and umbrella bases are warranted to be free of manufacturing defects for either 1 year or 3 years from the date of purchase, as identified in our catalog and price lists by the following indicators: 3/3 indicates 3 years in residential use/3 years in contract use 1/1 indicates 1 year in residential use/1 year in contract use. Fading or staining of the table surface is not included under warranty. Non-Glass Table Tops: Non-glass table tops are warranted to be free from manufacturing defects for 3 years from date of purchase, except Werzalit table tops which are warranted for 1 year from date of purchase. ![]() The following products are not covered by our frame and powder coat warranties: table tops, umbrellas, umbrella bases, wood furniture, cushions, slings, straps, wicker fibers, and folding aluminum furniture. Fading, staining and scratching of the marine grade polymer surface as well as rusting of any steel or stainless steel components is not covered under warranty. Exposure to salt water or salt air may cause powder coat finishes that have been damaged by abrasion to blister due to oxidization of the metal such blistering and oxidization are not covered by this warranty. Failure of the powder coat finish due to abrasion, including abrasion caused by stacking the furniture against other furniture or scraping against other surfaces, is not covered by this warranty. The powder coat finish on our powder coat aluminum frame furniture is warranted against peeling, cracking or blistering for a period of 3 years from the date of purchase. Contract use includes any rental, business, commercial, institutional, or other non-residential use. ![]() All warranty periods commence on the date of purchase by the consumer or contract customer. No indication indicates a frame warranty period of 1 year in residential use and that there is no frame warranty in contract use. 15/1 indicates a frame warranty period of 15 years in residential use/1 year in contract use. 15/3 indicates a frame warranty period of 15 years in residential use/3 years in contract use. 15/5 indicates a frame warranty period of 15 years in residential use/5 years in contract use. Products covered by our frame warranty are identified in our catalog as either 15/5, 15/3, 15/1 or no identification at all. ![]() (In the case of discontinued models or finishes, we will replace the item with the closest comparable current model.) If Telescope agrees to have an authorized dealer make the repairs, a maximum labor charge must be agreed upon by both Telescope and the dealer before work can commence. Frames and Powder Coat: If your Telescope powder coat aluminum frame or marine grade polymer frame fails structurally during normal usage within the applicable warranty period (as defined below), we will repair or replace the frame without charge, parts and labor included.
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